1. Introduction

1.1. By participating in any prize draw competition (“Competition”) on the DiamondZee LTD website, you agree to be bound by these Terms and Conditions (“Terms”).

1.2. The Competition is organised and operated by DiamondWins, registered at DiamondZee LTD, Reg – 13897661 – Peel House, Peel Business Hall Village, Peel Road, Blackpool, Lancashire, England, FY4 5JX

1.3. We reserve the right to amend, modify, or update these Terms at any time without prior notice. Any changes will be posted on our website. Continued participation constitutes acceptance of revised Terms.

2. Eligibility

2.1. The Competition is open to residents of the United Kingdom aged 18 years or over, excluding employees of DiamondWins, their immediate families, agents, or any third party directly associated with administration of the Competition.

2.2. Proof of age and identity may be required prior to prize delivery.

2.3. Participants must enter as individuals. Group, automated, or bulk entries are prohibited.

2.4. The Competition is void where prohibited by law.

3. How to Enter

3.1. To enter, participants must correctly answer the skill-based question relevant to the specific competition.

3.2. Entries must be submitted by the advertised closing date via our website at www.diamondwins.co.uk. Late or incomplete entries will not be accepted.

3.3. Any attempt to tamper with or manipulate the entry process may result in disqualification at our discretion.

4. Entry Fees and Free Entry Route

4.1. Paid entries require payment of the advertised fee per ticket. All fees are non-refundable.

4.2. In accordance with the Gambling Act 2005, a free entry route is available. To enter for free, participants must send an individually sealed envelope with correct value postage to:

DiamondZee LTD
PO BOX 940
PR4 9DN

Inside the envelope, participants must include the following information, clearly written or printed on a plain piece of paper or card:
– Full name
– Full postal address
– Contact telephone number and email address
– The name of the specific competition
– The correct answer to the competition question

4.3. Free entries must be received no later than five (5) working days before the advertised competition closing date. Proof of postage is not accepted as proof of receipt.

4.4. Each individual is permitted to submit a maximum of one (1) free postal entry per competition. Paid entries may be submitted in accordance with the limits advertised for each specific competition (if any). There is no legal requirement for the number of free entries to match the number of paid entries.

4.5. All valid entries, whether paid or free, will be treated equally in the draw and have an equal chance of winning. The method of entry does not affect the outcome, provided all entry requirements are met.

4.6. Entries that do not comply with these requirements — including but not limited to: missing information, incorrect answers, exceeding entry limits, or failure to use a sealed envelope — will be disqualified and will not be acknowledged.

4.7. Free entries are subject to the same eligibility, verification, and ID checks as paid entries. All entries must comply fully with these Terms and Conditions to be valid.

5. Bespoke Jewellery Voucher Prize Terms

5.1. Where the prize is a voucher for bespoke jewellery, it entitles the winner to:

Two consultations (up to one hour each, online or telephone)

Pencil sketch design concepts

One full CAD (computer-aided design) image set

One round of CAD design revisions

Production of the approved design within the voucher’s value

5.2. All bespoke designs are subject to suitability, material availability, and feasibility within the prize value.

5.3. Final delivery is typically within 6–8 weeks following approval of the final design, but may vary.

5.4. The voucher’s value reflects the retail cost. Any balance above the prize value must be paid by the winner.

6. Prizes

6.1. Prizes are specific to each competition and are non-exchangeable and non-transferable. No cash alternative will be offered for any prize, unless otherwise stated explicitly in the individual competition description.

6.2. If the advertised prize is unavailable, we reserve the right to substitute it with an item of equal or greater value.

6.3. Any additional expenses not covered by the prize (e.g., insurance, travel) are the sole responsibility of the winner.

6.4. Prizes are delivered either in person or by Royal Mail Special Delivery with insurance until point of signed-for delivery.

7. Minimum Payout Guarantee

7.1. Advertised prize values are based on full ticket sales.

7.2. If insufficient tickets are sold, DiamondWins reserves the right to award a cash alternative equal to 70% of the total ticket revenue received.

7.3. This decision lies solely with DiamondWins and is accepted as a condition of entry

8. Competition Extensions:
Diamond Wins reserves the right to extend the closing date of any competition if necessary to a maximum of 3 new dates. This may occur if the minimum number of entries has not been reached, or for other operational reasons. Any changes will be communicated clearly on the competition page and via email or social media where appropriate. Any extension will be within 6 months of original competition end date.

9. Winner Selection and Notification

8.1. Winners are selected by an independent online random number generator, based on the ticket range for each draw.

9.2. Winners are notified via email and/or phone within 7 days of the draw.

9.3. The winner must respond within 14 days. Failure to do so will result in disqualification and selection of an alternative winner.

9.4. We are not responsible for missed notifications due to incorrect contact details, spam filters, or technical issues.

10. Claiming the Prize

10.1. Winners must provide photographic ID and proof of age/address before prizes are released.

10.2. Prizes must be claimed within 14 days of notification unless otherwise agreed.

10.3. Failure to verify identity or claim in time may result in forfeiture.

11. Promotional Use and Permissions

11.1. As a condition of entry and acceptance of a prize, winners grant DiamondWins full permission to use their name, town, photos, and any videos or recordings related to prize fulfilment or interaction for publicity purposes.

11.2. This includes use across all marketing platforms, such as:

Website

Social media (e.g., Instagram, TikTok, Facebook)

Email newsletters

Press and advertising

11.3. DiamondWins may capture and use media content from consultations, deliveries, or events without additional consent or compensation.

11.4. Entrants who object to publicity must notify us in writing within 7 days of notification. However, refusal may result in forfeiture of the prize where publicity is integral (e.g., custom design process).

12. Data Protection

12.1. All data is processed in accordance with UK GDPR and our Privacy Policy: https://diamondwins.co.uk/privacy-policy

12.2. Participant details are used only for competition administration and related promotional activities.

13. Disqualification and Fraud Prevention

13.1. We reserve the right to disqualify any entry that breaches these Terms, is incomplete, or is deemed to have been submitted fraudulently or unfairly.

13.2. Any evidence of manipulation or abuse of the competition process will result in permanent exclusion.

14. Limitation of Liability

14.1. DiamondWins is not liable for:

Loss, damage, or injury arising from prize use

Technical failures or delays in entry systems

Incomplete or lost entries

14.2. Nothing in these Terms limits our liability for death or personal injury caused by our negligence.

15. Accessibility

15.1. If you require assistance due to a disability or impairment, contact us via email before entering and we will make reasonable accommodations.

16. Jurisdiction

16.1. These Terms and any disputes arising from them are governed by the laws of England and Wales.

16.2. Entrants agree to submit to the exclusive jurisdiction of the English courts.

17. Contact

For any questions or correspondence regarding these Terms, please contact: assistance@diamondwins.co.uk

18. Site Credit GiveawayS – Eligibility & Entry

This promotional giveaway is open only to residents of Great Britain (England, Scotland, and Wales) who are 18 years of age or older at the time of entry.

           Eligibility & Entry:

• Entrants will either subscribe to the Diamond Wins email list or complete all 3 required steps as outlined in the original giveaway post. Entries are not limited to those who complete all three steps and subscribe by email, we reserve the right to include other genuine supporters at our discretion, where it feels fair and in the spirit of the promotion such as page followers and commenters, who may have liked and / or shared. Each eligible participant can be entered once as a subscriber and again through completing all steps. Duplicate entries in either section will not be counted.

• Proof of age and residency may be required before the prize is awarded.

Winners will be contacted directly. If a selected winner does not respond, engage, or provide the necessary information within 7 days, Diamond Wins reserves the right to choose an alternative winner. The prize is £100 in site credit to spend on www.diamondwins.co.uk, valid for use on the opening draws only, which run for 4 weeks from launch. The credit can be used across multiple transactions during this period and must be redeemed within 6 months of the winner being contacted. No cash alternative is available, and the prize is non-transferable and non-exchangeable.The prize is £100 in site credit to spend on www.diamondwins.co.uk, valid for use on the opening draws only, which run for 4 weeks from launch. The credit can be used across multiple transactions during this period and must be redeemed solely on the opening prize draws over the 4 weeks as long as tickets are available to purchase. No cash alternative is available, and the prize is non-transferable and non-exchangeable.

19. Discount and promotional codes

Discount codes are valid only when applied at checkout and cannot be added retrospectively. A minimum spend of £10 applies to all promotional codes unless otherwise stated. Discount codes cannot be used in conjunction with any other offer, promotion, or site credit. Each code is valid for single use per customer unless specified. Discount offers apply only to eligible competitions and products as clearly marked, and are valid for a limited time only. Diamond Wins reserves the right to amend or withdraw discount codes at any time without prior notice. Misuse of codes or breach of these terms may result in cancellation of entries. All competitions remain subject to our standard Terms and Conditions.

 

– These terms are in place to protect the integrity of the competition, ensure fair play, and comply with UK legal standards.

DW T&C’s Version 1.2 (Updated 27th June 2025)